Is a work order a binding document for construction?

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Is a work order a binding document for construction?

We are currently getting work done to our house and a handyman company never had us sign a contract. They have given us work orders that we have signed that we have also had to fix. We have found that they are not getting the work done and we want to take away some of the work and give to someone else as their work is unsatisfactory. He is throwing around words like felony and against the law. Isn’t it our right if we are not satisfied with their work?

Asked on December 27, 2017 under Business Law, Virginia

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 3 years ago | Contributor

1) A work order can be a binding contract. All a contract is, is an agreement between two parties, where the terms are known to both sides and they show their agreement to those terms. A work order can do that.
2) You have a right to commercially acceptable quality (basically, what a reasonable contractor would be expected to do, or what the average reasonable person would find acceptable). That is not necessarily the same thing as saying that *you* have the right to be satisfied, since if you have higher-than-average standards or more particular requirments than most, the contractor does not need to meet them--he only needs to do what most people would find acceptable.


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