How many consecutive hours can a call center schedule a person to work for?

I had a stroke and I fell on my stroke side. It took 3 days for me to be able to go back to work. I was allowed to work my off days to make up for the days that I missed, 2 days. I acquired 3 points for those days because I did not get a doctor’s excuse which would have allowed me to only lose 2 days. My schedule was redone and I was given 7 consecutive days to work. I was physically able

to do 6 days but unable to do day 7. Now I’m going to be pointed and may lose my job. Along with being scheduled that way, I will not have enough to pay my rent. Since my right side is numb from the stroke, with the typing and using my cane throughout the day, I guess has caused it to stiffen on that side. I was unable to get myself together this morning to go in. Am I able to just request a 5 consecutive day work schedule so this does not happen again?

Asked on October 17, 2018 under Employment Labor Law, Florida


M.D., Member, California and New York Bar / FreeAdvice Contributing Attorney

Answered 2 years ago | Contributor

Unless you are employed as a piolot, truck driver, in certain medical jobs or in another similarly regulated occupation/trade, there is no limit on the number of hours or days in a row that you can be scheduled to work. The fact is that without an a union agreement or employment contract, most work arrangments are "at will". This means that a business can set the condtitions of the workplace much as they see fit (absent some form of legally actionable discrimination).

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 2 years ago | Contributor

An employer can make an employee work any number of days or hours in a row, unless there is a written employment contract setting or limiting the schedule. Otherwise, without a contract, how long or much you have to work is up to the employer, who can set any schedule it wants, subject only to having to pay you (if you are hourly) for all hours worked, including overtime for any hours past 40 worked in a single week.

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