Can a technical institute charge me for online classes, if I was never able to attend due to issues with accessing their website?

Asked on May 29, 2014 under Business Law, Missouri


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 6 years ago | Contributor

If you could not access due to some fault of theirs--such as, for example, their website being frequently down or otherwise flawed--then you would not have to pay. Have if the reasons for nonaccess was either your fault (e.g. you had old software or hardware, or a too-slow internet connection) or a third-party's fault (e.g. something was wrong with your internet service or service provider), then you would still have to pay, since the institute is only responsible for issues which are their fault; otherwise, they can hold you to your obligation to pay.

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