What am I able to do about an installer who damaged business property installing appliances in my store?

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What am I able to do about an installer who damaged business property installing appliances in my store?

The installer damaged the flooring and walls in the business. Requiring the floor
tiles to be replaced, and holes in the walls repaired. They acknowledged this on
the paperwork that was signed off on. However, it has been several months and
they have refused to answer any of our calls and emails. We are a very small
business and need the repairs done.

Asked on September 30, 2016 under Business Law, Ohio

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 4 years ago | Contributor

You can't make them pay for the repairs up front, but you can sue them for the cost to make the repairs: when someone negligently, or carelessly, damages another's property, they become liable, for financially responsible, for the cost to repair the damage. If they have acknowledged the damage in writing, you should have an excellent chance of winning. So arrange for the repairs, keep the proposals/estimates, invoices and proof of payment (e.g. cancelled checks) for the work, and sue them for the cost you had to pay to repair your premises.
(However, if you have applicable insurnace, the easiest/quickest way to get compensation would be to submit an insurance claim.)


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