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I’m just trying to figure out what my legal responsibilities are about a contract which I was already paid for, the period I was contracted for has expired but the client wants me to make alterations to the work claiming she’s not happy with the results anymore. She was really happy with the work before final payment was rendered. Am I responsible to continue making changes for her until she’s satisfied even though she won’t be paying me extra or covering the expenses.
Asked on December 21, 2016 under Business Law, New York
SJZ, Member, New York Bar / FreeAdvice Contributing Attorney
Answered 5 years ago | Contributor
No, unless you gave her some sort of guaranty or warranty which she is now exercising, once the work was done and and the client signed off on it (stated it was ok; was "happy with it," as you write), you do not need to make any further changes. You did the work; she approved it; you were done. Once someone acknowledges that the work performed under a contract or agreement (whether written or oral) was adequate, they cannot later change their mind and seek changes or additions.
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