Allstate Auto Insurance Review [2024]

Allstate auto insurance rates average $160 per month, and are some of the highest of any major insurance provider. However, Allstate auto insurance reviews prove price isn’t the only thing that matters. According to customers, the long list of Allstate insurance options and discounts are hard to find elsewhere.

UPDATED: Oct 13, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

UPDATED: Oct 13, 2023Fact Checked

Jeffrey Johnson

Insurance Lawyer

Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

Insurance Lawyer

UPDATED: Oct 13, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.

UPDATED: Oct 13, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

UPDATED: Oct 13, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

UPDATED: Oct 13, 2023Fact Checked
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Allstate

Average monthly rate for good drivers:

$13

A.M. Best rating:

A+ (superior)

Complaint level:

High

Pros

  • Offers a long list of optional coverages to help customize your policy
  • Plenty of discounts to help you save, including some unique options
  • Excellent roadside assistance options that don’t require Allstate insurance

Cons

  • Higher-than-average rates
  • Low customer satisfaction ratings
  • Customers say Allstate representatives frequently give confusing information about claims

Final Verdict: Review of Allstate

Allstate remains one of the most popular choices for auto insurance in America, in large part due to its excellent coverage and discount options. However, Allstate auto insurance rates are higher than average, and it has low customer service ratings.

What You Should Know About allstate

What You Should Know

  • Allstate is one of the largest insurance companies in the country, with its popularity in part because of its ample insurance options
  • Allstate auto insurance rates are often the most expensive compared to similarly-sized companies
  • Despite being a popular choice, Allstate has a lot of negative customer reviews focused on a slow claims process and bad customer service experiences

When it comes to auto insurance, Allstate Insurance is one of the most recognizable names on the market. With a long list of car insurance options and discounts, it’s easy to see why so many drivers turn to Allstate.

However, Allstate’s average rates tend to be higher than other companies. Additionally, the company struggles with negative customer reviews and poor ratings. In fact, Allstate is ranked the worst insurance company in America.

However, many customers remain loyal to their Allstate policies, in part due to the company’s unique insurance options.

Comparing quotes with multiple companies is integral before signing up for a new policy, or you might be overpaying for your insurance. Read through this Allstate auto insurance review to see if it might be right for you. Then, compare your car insurance options to find the best policy possible.

allstate Insurance Coverage Options

There are two main types of auto insurance policies – minimum and full coverage. The best policy for you depends on your needs, but Allstate offers everything you need for both.

Minimum insurance is the least coverage you can purchase in your state and still legally drive. It’s your cheapest option for coverage, but it doesn’t cover your car. A full coverage policy is often the better choice for most drivers but comes with higher rates. An Allstate representative can help you determine which policy is best for you.

Jeffrey Manola Licensed Insurance Agent

When you shop at Allstate, you can choose from the following types of standard insurance:

  • Liability: Liability insurance is the most commonly required type of coverage by state law. It ensures you can pay for injuries and damage you cause in an at-fault accident.
  • Collision: Since liability insurance never covers your vehicle, you’ll need collision coverage for your own car repairs. It covers accidents with other drivers and collisions with stationary objects.
  • Comprehensive: There’s a lot more than car accidents that can damage your vehicle. Comprehensive insurance covers damage from things like animals, weather, fires, vandalism, and theft.
  • Uninsured/underinsured motorist: Although most drivers must carry insurance, it doesn’t mean everyone does. Uninsured motorist insurance pays for your medical bill and car repairs if you’re hit by a driver without the proper coverage.
  • Personal injury protection: Personal injury protection (PIP) insurance covers health care and related expenses for you and your passengers after an accident, no matter who was at fault.
  • Medical payments: Medical payments (MedPay) insurance is offered in states that don’t have PIP. It works similarly to PIP insurance but doesn’t offer identical coverage.

Many drivers find the coverage listed above is good enough for their vehicle. However, Allstate offers a variety of add-ons if you want to customize your policy with extra coverage. Learn more about its insurance options in our Allstate insurance review.

Allstate Auto Insurance Add-Ons

Auto insurance add-ons offer special coverage not found in a standard policy. They won’t appeal to every driver, but they fill in specific gaps that can be useful to certain people. While some companies only offer a few add-ons, Allstate has a fairly impressive selection. Allstate auto insurance add-ons include:

  • Rideshare: While companies like Uber and Lyft offer coverage to their drivers, they don’t usually cover everything. Allstate rideshare insurance fills those gaps to protect you better while working.
  • Gap: Gap insurance protects you against an underwater loan if you total your car, so you don’t have to pay for a vehicle you no longer drive.
  • Roadside assistance: Purchase this add-on if you want Allstate to rescue you when you have a flat tire, dead battery, empty gas tank, need a tow, or lock yourself out of your car.
  • New car replacement: Available for cars two years old or younger, Allstate will replace your car with the same model year in case you total your vehicle.
  • Rental reimbursement: Allstate pays for your rental car if your vehicle is stuck in the mechanic for repairs after a covered incident.
  • Vanishing deductible: Every year you don’t file a claim, Allstate reduces your deductible by $100. You can stack this up to five times for a total of $500.
  • Umbrella: You can increase the liability coverage of your car insurance policy with this add-on.
  • Mexico auto insurance: You’ll need a separate car insurance policy if you plan on driving your vehicle in Mexico. Allstate can set you up a temporary or permanent Mexican add-on, depending on your needs.

Allstate auto insurance quotes are generally higher than other companies, but many customers say the prices are worth it because of Allstate’s excellent insurance options.

Most Allstate auto insurance add-ons can only be added to an existing policy, but there are three options for Allstate roadside assistance. You can add it to your policy, buy a standalone Allstate roadside assistance plan, or call for a one-time rescue.

Tracey L. Wells Licensed Insurance Agent & Agency Owner

You should keep in mind how much insurance coverage you need before signing up for add-ons. While extra coverage is never a bad idea, adding extra insurance to your policy can quickly increase your monthly premiums.

Allstate Drivewise

Drivewise is Allstate’s telematics auto insurance program that helps safe drivers save. Allstate offers one of the highest discounts of any company, advertising that safe drivers can save up to 40%.

You can enroll in Drivewise through the Allstate auto insurance mobile app. Drivewise tracks your driving behaviors, like hard braking, rapid acceleration, overall speed, and what time of day you drive. The more consistent you are in your safe habits, the more you’ll save.

Although Allstate advertises a maximum savings of 40%, most customers report a 35% discount. The maximum discount only applies to safe drivers, however — if you don’t practice safe habits or have to drive during high-risk hours, you won’t get as much from Drivewise.

Kristen Gryglik Licensed Insurance Agent

Drivewise offers other unique features besides a discount. For example, Drivewise comes with crash detection. The app will send you options to contact emergency services, roadside assistance, or start a claim when it detects a collision.

Allstate Milewise

Milewise is a pay-per-mile auto insurance program Allstate offers for low-mileage drivers. Rather than paying a flat monthly rate for your insurance, your premium is calculated by how much you drive.

Your monthly rate is comprised of two parts. The first is a flat daily rate you’ll pay no matter how much you drive. The second part is how much you’ll pay per mile. Added together, these rates make up how much you pay per month.

For example, if your flat daily rate is $1.50, your per-mile rate is $.05, and you drive 20 miles daily, you’ll pay $2.50 per day for insurance. A 30-day month comes out to $75.

Milewise is a great option for low-mileage drivers, but not worth it even if you put an average number of miles on your car.

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allstate Insurance Rates Breakdown

Despite having ample discount opportunities, the Allstate auto insurance company is known for its high rates. Allstate is usually one of the most expensive options for car insurance for all demographics. Even minimum insurance rates are higher with Allstate, which you can explore below.

Allstate Average Minimum Coverage Rate by Age & Gender
Age & GenderMinimum Rate
16-Year-Old Male With Clean Record$260
16-Year-Old Female With Clean Record$237
18-Year-Old Male With Clean Record$223
18-Year-Old Female With Clean Record$193
25-Year-Old Male With Clean Record$72
25-Year-Old Female With Clean Record$69
30-Year-Old Male With Clean Record$67
30-Year-Old Female With Clean Record$64
45-Year-Old Male With Clean Record$61
45-Year-Old Female With Clean Record$62
45-Year Old Male With DUI$106
45-Year-Old Female With DUI$107
45-Year-Old Male with an Accident$87
45-Year-Old Female with an Accident$88
45-Year-Old Male With a Ticket$72
45-Year-Old Female With a Ticket$73
55-Year-Old Male With Clean Record$58
55-Year-Old Female With Clean Record$58
60-Year-Old Male With Clean Record$60
60-Year-Old Female With Clean Record$59
65-Year-Old Male With Clean Record$60
65-Year-Old Female With Clean Record$61

Drivers looking for full coverage should expect to pay even higher rates. Allstate’s full coverage rates can be quite expensive, as shown below.

Allstate Average Full Coverage Rate by Age & Gender
Age & GenderFull Rate
16-Year-Old Male With Clean Record$638
16-Year-Old Female With Clean Record$608
18-Year-Old Male With Clean Record$519
18-Year-Old Female With Clean Record$448
25-Year-Old Male With Clean Record$190
25-Year-Old Female With Clean Record$181
30-Year-Old Male With Clean Record$176
30-Year-Old Female With Clean Record$168
45-Year-Old Male With Clean Record$160
45-Year-Old Female With Clean Record$162
45-Year Old Male With DUI$270
45-Year-Old Female With DUI$272
45-Year-Old Male with an Accident$225
45-Year-Old Female with an Accident$228
45-Year-Old Male With a Ticket$188
45-Year-Old Female With a Ticket$190
55-Year-Old Male With Clean Record$152
55-Year-Old Female With Clean Record$153
60-Year-Old Male With Clean Record$154
60-Year-Old Female With Clean Record$150
65-Year-Old Male With Clean Record$157
65-Year-Old Female With Clean Record$158

Allstate’s rates are usually high, but it does a little better for teen and young drivers. However, companies like State Farm or Geico might have better rates.

allstate Discounts Available

Allstate’s average rates might not be the most affordable, but it does offer a long list of ways to save. In fact, Allstate has one of the longest selections of discounts of any company. These discounts include:

  • Policy bundling: Save on multiple policies if you purchase Allstate auto and home or renters insurance.
  • Safe driver: If you don’t want to sign up for Drivewise, you can still earn a discount by staying accident and traffic violation-free.
  • Homeowner: Allstate gives a car insurance discount to homeowners with home insurance, even if the plan is with another provider.
  • EZ Pay plan: Setting up automatic payments can save you an easy 5% on your insurance.
  • eSmart: Another easy discount to earn, you’ll get 10% off your policy if you sign up for paper-free billing.
  • FullPay: Pay your entire six-month premium at once instead of in monthly increments to earn this discount.
  • Responsible payer: Allstate gives a 5% discount to policyholders who have not received a cancellation notice within the past 12 months for non-payment.
  • New car: If your car is one model year or newer and you’re the first owner, you may be eligible for this discount.
  • Safety features: Allstate rewards you for driving a safe car. Features like anti-lock brakes, air bags, daytime running lights, and anti-theft devices can help you save.
  • Premier and Premier Plus: The Premier discount is available to drivers who go three years without making a claim, while Premier Plus is for people who make it at least five years claims-free.
  • Smart Student: Allstate offers a few ways for unmarried students under 25 to save. They can maintain at least a 2.7 GPA, leave their car at home while attending a school at least 100 miles away, or complete Allstate’s teenSMART program.

Most discounts will apply to your account when you sign up for your policy. Others need to be earned over time, like safe driving or the premiere discounts. To get the Smart Student discount, you’ll likely need to provide some documentation.

How allstate Ranks Among Providers

Although Allstate is one of the largest companies in the country, it’s not the best choice for everyone. While Allstate auto insurance options are excellent, finding affordable rates is integral to car insurance shopping. Compare Allstate’s car insurance rates with other companies below.

Allstate vs. Top Companies: Monthly Car Insurance Rates by Age & Gender
Age & GenderAllstateAmerican FamilyFarm BureauGeicoLiberty MutualNationwideProgressiveState Farm
16-Year-Old Male$638$509$568$312$785$476$814$349
16-Year-Old Female$608$414$560$298$723$411$801$311
18-Year-Old Male$519$414$462$254$626$387$662$284
18-Year-Old Female$448$305$413$220$626$303$591$229
25-Year-Old Male$190$147$102$93$215$150$146$111
25-Year-Old Female$181$124$98$97$187$136$141$101
30-Year-Old Male$176$137$95$87$200$136$136$103
30-Year-Old Female$168$116$91$90$174$124$131$94
45-Year-Old Male$160$117$73$80$174$115$105$86
45-Year-Old Female$162$115$78$80$171$113$112$86
55-Year-Old Male$152$111$70$76$165$109$100$82
55-Year-Old Female$153$109$74$76$162$107$106$82
60-Year-Old Male$154$105$67$74$159$104$95$76
60-Year-Old Female$150$104$64$73$148$99$92$76
65-Year-Old Male$157$114$72$78$170$112$103$84
65-Year-Old Female$158$113$76$78$167$111$109$84

Allstate is often one of the most expensive options for insurance, but keep in mind that prices aren’t the only thing to consider. For example, Geico rates are usually low, but it doesn’t offer gap insurance. Allstate’s higher rates might be worth it for the extra coverage options.

Frequently Asked Questions

What is Milewise by Allstate?

Milewise is Allstate’s pay-per-mile auto insurance program. It combines a flat daily rate with a per-mile price to determine how much you’ll pay for your insurance. Drivers who spend less time behind the wheel can see significant savings by using Milewise.

What is Drivewise by Allstate?

Drivewise is Allstate’s usage-based insurance that tracks driving behaviors like hard braking and what time of day you drive. Drivers can save up to 40% on their insurance, but only if they regularly practice safe habits.

Is Allstate auto insurance expensive?

Overall, Allstate is one of the most expensive options for auto insurance for any major provider. However, there is a long list of Allstate auto insurance discounts to help you save.

Is Allstate auto insurance good for teens?

While its rates are typically high, Allstate auto insurance rates for teens are a little lower. Allstate offers a Smart Student discount to help young drivers save, but companies like Geico or State Farm are typically cheaper.

Does Allstate sell gap insurance?

Yes, Allstate sells gap insurance to protect you from paying on an upside-down loan. Gap insurance is an add-on for your policy, and you can easily cancel it once you’ve paid your loan down enough.

Can anyone use Allstate roadside assistance?

While you can add roadside assistance to your Allstate policy, you don’t have to be an Allstate policyholder to call for help. Allstate sells standalone memberships if you want permanent roadside coverage. Or, you can pay for help as you need it with one-time service calls.

What types of insurance does Allstate sell?

Aside from auto insurance, Allstate sells a variety of policies to cover nearly everything important in your life. Coverage options include life, home, renters, boat, motorcycle, and pet insurance.

Does Allstate have a mobile app?

Allstate has a mobile app in the Apple and Google playstores. You can use the app to enroll in Drivewise, get help with roadside assistance, manage your monthly payments, start a claim, and download digital IDs.

Is Allstate good at paying claims?

Allstate has no trouble paying claims financially, but many customer reviews report an unsatisfactory experience with a claim. Common complaints include long wait times and low-ball payments.

How do you get an Allstate auto insurance quote?

The easiest way to get an Allstate auto insurance quote is to complete the online request form. You can also call the Allstate auto insurance phone number to speak with a representative or visit a local office for help.

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Jeffrey Johnson

Insurance Lawyer

Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

Insurance Lawyer

Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.

Reviews
for allstate

4.00 (11,412 reviews)
3
June 20, 2023

EveC

Always lose arbitrations

I had gotten backed into. Have audio of it. Have video of her driving away with her damage and license. Have him on audio with his phone # and saying her name threatening if we call it into insurance. Allstate still lost the case and I'm out a deductible! In the 90's taxi ran stop sign police report said looked exactly like what happened and Allstate still lost that one too!!! Bye bye Allstate!
0.5
October 17, 2022

Valencia Harris

ALLSTATE INSURANCE

PLEASE DO NOT SUBJECT YOURSELF TO THIS HORRIFIC EXPERIENCE. I wish I had come to this site before made the HUGE mistake of switching my auto insurance and bundling it with Allstate. They were fine as my homeowner\'s plan. I switched my auto coverage in August trying to reduce my auto insurance due to the increase with my previous plan to save money. I paid my policy in full, was mistake #1, In October my Allstate coverage increased by 89.00, I ...
PLEASE DO NOT SUBJECT YOURSELF TO THIS HORRIFIC EXPERIENCE. I wish I had come to this site before made the HUGE mistake of switching my auto insurance and bundling it with Allstate. They were fine as my homeowner\'s plan. I switched my auto coverage in August trying to reduce my auto insurance due to the increase with my previous plan to save money. I paid my policy in full, was mistake #1, In October my Allstate coverage increased by 89.00, I called to get an explanation, to call this a customer service department would be a LIE! There was NO customer services at all, in fact speaking with Juan and Pat was like speaking with a child who had yet to learn how to comprehend, think or articulate. They simply read the document I had in hand to me as if I couldn\'t read even though I told them I have it, but it doesn\'t give an explanation of why the increase took place. The only response I received from either of them was insults Pat told me I could cancel my coverage as if she didn\'t care, Juan told me nothing. I am so disheartened cause I will need to start looking for other coverage and it seems like the staff these establishments are hiring are inept and inadequate they aren\'t able to function. They won\'t let you speak with a supervisor, one rattled paper in the phone to get me off of the phone. They ar enasty and purposely unhelpful, I wrote Allstste on line and never received a response from their customer service.
1
June 4, 2022

Keith_G__

As Discriminatory As You Can Possibly Get

My wife worked at one of Allstate's satellite offices. I proposed to her over the weekend. On Monday, her boss fired her after showing her ring off to a coworker. He took her into his office and explained she was being fired because he "believed in the Bible." My wife and I called Allstate HR at the corporate office and told them what had happened and they told us that because my wife worked at a satellite office, which were owned and run by indi...
My wife worked at one of Allstate's satellite offices. I proposed to her over the weekend. On Monday, her boss fired her after showing her ring off to a coworker. He took her into his office and explained she was being fired because he "believed in the Bible." My wife and I called Allstate HR at the corporate office and told them what had happened and they told us that because my wife worked at a satellite office, which were owned and run by individual people, those satellite offices could be run however they wanted and none of AllStates corporate protections applied. They basically said 'too bad so sad.' A little while later, before we'd had a chance to switch insurance companies yet (a long and tedious process) I got into a car accident. The other driver ran a red light, hitting me and I was sent to the hospital. I'm a transgender man and was literally about to change my legal name within a few days. I called Allstate to file the claim and asked that they use my new legal name. They said they couldn't because it wouldn't be official for a few days. I said 'fine, I'll call back in a few days." They then threatened me and told me if I didn't file "RIGHT NOW" they wouldn't take care of my claim. I was then forced to give my statement while being deadnamed and misgendered the entire time. Believe it or not this story it gets worse. So months go by. MONTHS. The insurance that was paying for a rental car runs out. I still have no reimebursment so I cannot buy a new car (mine was totaled.) I'm bein harassed by the bank over my car note, which obviously I wasn't paying since my car was totaled and Allstate was SUPPOSED to reimburse me for nearly everything. I had excellent coverage and excellent credit. I'm in constant contact with them. E-mails, phone calls, more e-mail, more phone calls. Every. Single. Day. And they will not give me the money. Excuse after excuse, and I'm deadnamed and misgendered every single time. Even though now my legal name has changed, they insisted on putting my dead name and wrong gender on the original report. So now people are VERY confused when they talk to me, hearing my deep masculine voice and seeing my pretty feminine name on paper. THANKS ALLSTATE! I was humiliated, endlessly, every day for over NINE MONTHS. Meanwhile, my wife is driving me to and from work because the insurance covering the rental car ran out months ago. My credit is being destroyed because I have no insurance money to buy a new car or pay the bank for the old car fee with, and I'm still recovering physically from the crash. I end up getting a lawyer and I told them "give me my money you've owed me for over 9 months now by tomorrow or I'm suing you." Magically, the next day, all the money was released. Allstate put me through a [REDACTED WORD] I cannot describe properly on this complaint. I never imagined in all my life how much hardship and hurt an insurance company could truly cause. Stay away. Far FAR away.
1
February 15, 2022

brenda_trammell

RUDE CUSTOMER SERVICE AND SCAMMERS!!!

worse insurance EVER !!! STAY AWAY !!!and i have had a few RUDE CUSTOMER SERVICE AND SCAMMERS MY PAYMENT FOR THE MONTH WAS A 100.00 MORE AND 1ST CS PERSON TRY TO TELL ME OVER SOME PAPER WORK THAT I GOT AND DIDNT SIGN, NEVER HAPPEN!! AND THE STUPID LADY I TALK TO NEXT TOLD ME IT WENT UP FOR TALKING IT OFF OF AUTO PAY WTH [REDACTED]
1
February 11, 2022

Akiraw1_

The worst insurance ever

Absolutely the worst insurance company ever complete liars scammers and they charge a ridiculous price….Liberty mutual is the best route if you ask me
1
January 6, 2022

pirish101

Way overpriced! Will scam you if you cancel!

After shopping around I found a policy that was 1/3 the cost (Literally 1/3 the cost) and cancelled. After canceling I was charged 30% of the yearly fee after only having insurance for 13 days. Total scam hidden in the fine print.
1
January 2, 2022

Carolyn0022

Untrained and Ignorant CS Team and Managers

All the customer service reps and their managers are ignorant. They will have me scenarios on how they are not liable for the damages. I called many times and talked with many people there. All are stupid and unhelpful!! Stay away
1
December 17, 2021

Allstate_Sucks_in_CA

Allstate SUCKS

Horrible experience! I've been with Allstate 18 years, time to change companies, they suck. Filed an auto claim 5 months ago, car has yet to be repaired. Allstate has provided every excuse from repair shop isn't listed as preferred supplier, even though Allstate provided me with the shop contacts to billing issues with subcontractors with the shop. Now I'm told the estimate that was done 2 months ago wasn't done correctly and another adjuster has...
Horrible experience! I've been with Allstate 18 years, time to change companies, they suck. Filed an auto claim 5 months ago, car has yet to be repaired. Allstate has provided every excuse from repair shop isn't listed as preferred supplier, even though Allstate provided me with the shop contacts to billing issues with subcontractors with the shop. Now I'm told the estimate that was done 2 months ago wasn't done correctly and another adjuster has to look at it. Funny, Allstate knows how to cash my check every month. Too many insurance companies out there to pay for crap experiences like this, go someplace else.
3
August 9, 2021

Shaytys50_

Unprofessional Agent

My experience with the agent that handled my uninsured Motorist bodily injury claim. The Agent was very rude, she was very unprofessional, I was in a bad accident on 4-22-2021, I wasn’t the cause of the accident. Someone hit me while I was sitting at a red light. Hit me from the back. And the driver drove off, so I reported the accident to My!!! Insurance Company!!! Allstate! I been A Customer of Allstate for over 8 years! And the way I was t...
My experience with the agent that handled my uninsured Motorist bodily injury claim. The Agent was very rude, she was very unprofessional, I was in a bad accident on 4-22-2021, I wasn’t the cause of the accident. Someone hit me while I was sitting at a red light. Hit me from the back. And the driver drove off, so I reported the accident to My!!! Insurance Company!!! Allstate! I been A Customer of Allstate for over 8 years! And the way I was treated by the one Agent! She has know customer service skills. Her name is [REDACTED NAME].
2
July 6, 2021

rickcf

Need to watch them and Drivewise is a scam.

In my experience Drivewise is a scam and the tech I spoke to a few weeks ago said it was broke but I 'should not uninstall it.'. It was ok years ago then they changed the programming that suddenly created false driving events on all 3 of my vehicles. Every trip, even driving my farm truck on my property started giving hard braking events. Then they remove the ability to get rid of those false reports on their website. So I had to use the pho...
In my experience Drivewise is a scam and the tech I spoke to a few weeks ago said it was broke but I 'should not uninstall it.'. It was ok years ago then they changed the programming that suddenly created false driving events on all 3 of my vehicles. Every trip, even driving my farm truck on my property started giving hard braking events. Then they remove the ability to get rid of those false reports on their website. So I had to use the phone app. But in the past year+ the phone app now hangs and crashes so you can't even do anything with it, worthless. My drivewise 'rewards' is very low if anything at all and our car rates are going up. We will be looking at other insurance again. We had allstate 15 years ago and dropped them because they raised the rates slowly over the competition and I will check to see if they are doing it again.
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