question about suing a bank…

I have a question for a friend about an issue with her bank. My friend tried to deposit cash money into a relative account but it never appeared.She called her bank 1800 number and the representative said it might take 24-48 hours to reflect into the account since the relative that she is trying to deposit the money to lives out of state.Now two days later my friend went to her bank because her relative still did not receive the money and the bank says they don’t know where the money is or what happen to it .Can she sue if this issue is not resolved with her bank?

Asked on May 30, 2009 under Business Law, Louisiana

Answers:

J.M.A., Member in Good Standing of the Connecticut Bar / FreeAdvice Contributing Attorney

Answered 11 years ago | Contributor

I suggest calling the bank branch where the money was deposited and locate the transaction history so that you can see the paper trail and try to locate the cash.  If the bank cannot locate the cash, you will have to prove that you deposited the cash.  I am not sure how you will be able to do that other than showing the receipt from when your friend made the deposit.  otherwise the bank is going to deny the deposit.  If the bank will not give out the transaction history, then you can sue the bank for conversion.  To do that, you should get a lawyer.  if the bank shows the transaction history and you see the deposit, you can solve this problem.


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