How to get a dealer to honor a warranty?

I purchased a used car from a dealership and drove it out of state. Once in my destination, I had a thorough inspection done. Several issues were found and it was determined that the car was in need of repairs. The car came with a buyer’s guide and warranty card, which was not signed by the dealer. It states that the dealer will pay for repair parts and labor under stae law. If this covers my repairs, how do I get the dealership to honor it and how do I receive retribution?

Asked on September 20, 2012 under General Practice, Georgia

Answers:

FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 8 years ago | Contributor

The only way you will be able to get the car dealership to honor a warranty for the car that you have purchased is to be relentless in demanding that such be honored. Ways to do so are by telephone calls and letters to the car dealerhsip's manager. Keep a copy of the letters for future use and need.

If the car dealership refuses to honor the warranty, then you pay for the repairs and then file a legal action against the car dealership for reimbursement of the costs incurred out of pocket that should be covered under the warranty. I suggest that you consult with an attorney that practices in the area of automobile law for further assistance.


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