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Progressive Auto Insurance Review for 2025 (See Rates & Discounts Here)

The Progressive auto insurance review discusses how competitive the company's rates and coverage options are. Progressive's average monthly rate of $56 makes Progressive offer a wide range of policies for good drivers. Learn about Progressive car insurance policy coverage to decide whether it will fit your needs.

UPDATED: Feb 6, 2025Fact Checked

Tonya Sisler

Insurance Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage.  Tonya currently leads a team of 10 insurance copywri...

Insurance Content Team Lead

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

UPDATED: Feb 6, 2025

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We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.

UPDATED: Feb 6, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

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UPDATED: Feb 6, 2025Fact Checked
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Progressive Insurance

Average Monthly Rate For Good Drivers

$56

A.M. Best Rating:

A+

Complaint Level:

Med

Pros

  • Affordable rates for high-risk drivers
  • It’s easy to get a Progressive auto insurance quote online
  • Snapshot can help low-mileage, safe drivers save money

Cons

  • Expensive rates for teen drivers
  • Customer service ratings aren’t as good as competitors.

This Progressive auto insurance review highlights two benefits: rates starting at $56 monthly for good drivers and innovative features like accident forgiveness.

Progressive Auto Insurance Review

Progressive Corporation offers customizable coverage options and discounts through its agents and the Progressive App. Complaints about customer service may be a drawback.

Progressive Auto Car Insurance Rating
Rating CriteriaProgressive : Progressive auto insurance review
Overall Score4.3
Business Reviews4.0
Claims Processing3.5
Company Reputation4.5
Coverage Availability5.0
Coverage Value4.2
Customer Satisfaction2.1
Digital Experience4.5
Discounts Available5.0
Insurance Cost4.4
Plan Personalization4.5
Policy Options5.0
Savings Potential4.6
Compare RatesStart Now →

Progressive Casualty Insurance Company and Progressive Direct benefit high-risk drivers the most thanks to their specialized auto insurance policies. Remember to compare numerous quotes to learn about overhead and savings.

Use our free quote tool above to compare top auto insurance providers in your area and find the best fit for your coverage and budget.

Overview

  • Rates start as low as $56 per month, offering affordable coverage options
  • Snapshot program provides discounts for safe driving habits and behaviors
  • Save up to 12% by bundling auto and home insurance through Progressive

Table of Contents

Progressive Auto Insurance Review: Coverage Cost

Progressive’s auto insurance rates average $105 monthly, making them highly competitive for budget-conscious drivers.

Progressive Auto Insurance Monthly Rates by Coverage Level, Age, & Gender
Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$308$1,144
16-Year-Old Male$440$1,161
18-Year-Old Female$358$843
18-Year-Old Male$400$944
25-Year-Old Female$74$141
25-Year-Old Male$77$146
30-Year-Old Female$69$187
30-Year-Old Male$72$194
45-Year-Old Female$59$159
45-Year-Old Male$56$150
60-Year-Old Female$50$131
60-Year-Old Male$52$136
65-Year-Old Female$58$156
65-Year-Old Male$55$147
Compare RatesStart Now →

Rates fluctuate based on driving record, age, gender, and location, with younger drivers often paying 20% more than older ones.

Drivers with perfect records pay up to 25 percent less than those with violations. What you should know about auto insurance: Progressive has review ranking scores of 4.4. They stand out for being incredibly affordable and, therefore, on top of the list for cost-conscious drivers.

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Progressive Auto Insurance Review: Average Cost vs. Competitors.

Progressive offers competitive pricing compared to State Farm and other major insurers, especially for drivers between 25 and 40. The average rate for Progressive drivers with a clean record varies across age and gender but is competitive overall.

Progressive Auto Insurance Monthly Rates vs. Top Competitors by Age & Gender
Insurance CompanyAge: 18 FemaleAge: 18 MaleAge: 30 FemaleAge: 30 MaleAge: 45 FemaleAge: 45 MaleAge: 65 FemaleAge: 65 Male
Allstate: Progressive auto insurance review$640$740$240$252$231$198$226$223
American Family: Progressive auto insurance review$435$591$165$195$164$166$161$163
Farmers: Progressive auto insurance review$843$944$187$194$159$150$156$147
Geico: Progressive auto insurance review$313$362$128$124$114$248$112$112
Liberty Mutual: Progressive auto insurance review$745$893$249$285$244$164$239$243
Nationwide: Progressive auto insurance review$432$552$177$195$161$150$158$160
Progressive: Progressive auto insurance review$843$944$187$194$159$123$156$147
State Farm: Progressive auto insurance review$327$405$133$147$123$141$120$120
Travelers: Progressive auto insurance review$757$1,056$142$154$139$84$136$138
USAA: Progressive auto insurance review$257$289$106$113$84$150$82$82
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Progressive’s pricing mainly benefits high-risk drivers because its rates are up to 15% lower for metropolitan area drivers. Its flexibility in providing customized quotes using demographics makes it one of the best auto insurance companies that provides comprehensive coverage while ensuring affordability for different driver profiles.

Progressive Auto Insurance Review: Coverage Options

Progressive offers diverse coverage options, including fuCoverageage, minimum liability, and comprehensive and collision insurance. Unique features include gap insurance for financed vehicles and SR-22 filings for high-risk drivers.

Progressive screenshot: Progressive auto insurance review

Add-ons like roadside assistance and custom parts coverage enhance policyholder flexibility. With a review ranking score of 4.4, Progressive caters to a wide range of driver needs, from basic liability to extensive protection for specialty vehicles. Compare online car insurance quotes to save money and find the best coverage.

Progressive Auto Insurance Review: Customer Reviews

Customer reviews consistently highlight Progressive’s affordability and convenience, aligning with its strong Progressive Insurance rating, particularly for its app and Snapshot program. On Reddit, users praise the app’s intuitive design and efficient claims tracking, while Quora reviews emphasize its competitive rates for younger drivers.

Many customers also commend Progressive’s flexible policy options, which makes it a strong contender for the best liability-only car insurance. Progressive continues to earn trust for its reliability and value.

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Progressive Auto Insurance Review: Available Discounts

Progressive provides several discounts, such as up to 30% savings through its Snapshot program, which rewards safe driving habits. Bundling home and auto insurance can save policyholders up to 12%, while multi-car policies offer an additional 10% discount.

Progressive Auto Insurance- Was told I would be getting discounts, but the price went up after renewal.
byu/lcldz inInsurance

Paying premiums upfront can reduce costs by up to 15%. These discount opportunities, combined with Progressive’s ranking score of 4.4, make it a practical choice for cost-conscious drivers looking for savings on full-coverage auto insurance.

Progressive Auto Insurance Review: Business Reviews

Reputable agencies rate the firm well, as it sustains an excellent reputation in the auto insurance sector. According to J.D. Power, Progressive scores 832 out of 1,000, reflecting an average customer satisfaction score. The BBB assigns it an A+ rating and commends the company’s sound business practices and complaint resolution capabilities.

Progressive Auto Insurance Business Ratings & Consumer Reviews
AgencyProgressive : Progressive auto insurance review
J.D. Power TablePress LogoScore: 832 / 1,000
Avg. Satisfaction
Score: A+
Excellent Business Practices
Consumer Reports TablePress LogoScore: 72/100
Avg. Customer Feedback
Score: 1.11
Avg. Complaints
A.M. BestScore: A+
Superior Financial Strength
Compare RatesStart Now →

Consumer Reports gives Progressive a 72 out of 100, with its competitive pricing and wide range of policy options based on customer feedback. The National Association of Insurance Commissioners reports a complaint index 1.11, slightly higher than the average.

Moreover, A.M. Best gives Progressive an A+ rating, which denotes its superior financial strength and efficient claim-processing ability. All these ratings solidify Progressive as the most trusted choice for its policyholders, particularly those seeking information on filing a car insurance claim with Progressive Direct Insurance Company.

Pros and Cons of Progressive Auto Insurance

Pros

  • Affordable Rates:  The average monthly cost of $105 can provide competitive pricing for many drivers. Find out more by reading our article titled “Best Auto Insurance With Rental Reimbursement Coverage.”
  • Diverse Discount Opportunities: Up to 30 percent savings with Snapshot and generous bundling discounts for home and auto policies.
  • Wide Range of Coverage Options: For comprehensive protection, consider gap insurance, rideshare coverage, and custom parts protection.

Cons

  • Higher Rates for High-Risk Drivers: Premiums for accidents or related infractions tend to be much higher than the average.
  • Mixed Reviews on Claims Handling: Some customers report delays or dissatisfaction with the claims process. However, Progressive offers 24/7 customer support to assist with any issues.

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Progressive Company History

In 1937, they founded Progressive Mutual Insurance Company, which is known as one of the more innovative insurance companies. Progressive was the first to offer drive-in claims service, allowing customers to pay their premiums in installments. I956, Progressive Casualty Insurance Company, was launched, focusing on writing auto insurance for high-risk drivers. Progressive operates through a publicly traded holding company, Progressive Corporation, formed in 1965.

With a monthly rate averaging $105, Progressive's long-standing history and innovative offerings make it a top choice for cost-conscious drivers.

Chris Abrams Licensed Insurance Agent

Since its founding, Progressive has grown from a small 100-employee firm to the largest seller of motorcycle policies. You can bundle your Progressive car insurance with other policies for added convenience and savings.

  • Company Sales Methods: Independent Agents and brokers, or by phone or online
  • Life Annuity Business: Progressive works with Efinancial, a system that helps you choose life insurance online.
  • Health Business: Progressive has teamed up with eHealthInsurance®, a system that offers over 10,000 health care plans online and allows prospects to research and compare over 175 health insurance companies nationwide.

Auto Business:

Progressive offers a variety of Auto coverage policies. BasCoverageage includes Bodily Injury, Property Damage, Liability, and uninsured driver insurance (only active in some states). They can add personal coverage to BasCoverageage.

PersonalizCoverageage includes collision (including pet injury), loan/lease payoff, medical payments, custom parts and equipment/accessories, rental reimbursement, and roadside assistance. Progressive also offers a variety of auto insurance discounts. The company has also expanded to include boats, RVs, snowmobiles, ATVs, golf carts, classic cars, mobile homes, travel trailers, and Segways.

Homeowners Business:

Progressive offers three types of homeowners insurance policies. Homeowners 1 protects your property from fire and lightning, loss of property on premises due to fire or other perils, vehicles, windstorms or hail, smoke, explosions, theft, vandalism and malicious mischief, riot or civil commotion, aircraft, and breakage of glass constituting part of the building.

Homeowners 2 protects your property against the 11 perils listed in Homeowners 1 as well as others (e.g., freezing of plumbing, domestic appliances, heating, and air conditioning systems; falling objects; accidental discharge; and leakage or overflow of water/steam from within a heating or air conditioning system, plumbing, or domestic appliance). Homeowners 3 protects your property against all perils, including floods, wars, earthquakes, and nuclear accidents.

Key Takeaways from the Progressive Auto Insurance Review

Progressive Auto Insurance is known for being cheap, averaging about $56 per month, but not to ignore the rich discount program that reaches up to 30% with Snapshot. Diverse coverage options are offered to drivers, such as gap insurance and rideshare protection, to reach a specific need.

However, high-risk drivers may pay more, and some customers complain about handling claims. Progressive offers affordable and flexible options, but drivers should consider, ‘How do I know if I chose the right coverages?‘ and compare quotes to ensure they get the best deal.

Use the free tool below to input your ZIP code and explore tailored auto insurance options that match your needs and save money.

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Frequently Asked Questions

What do freeadvice.com reviews say about Progressive insurance?

Freeadvice.com reviews highlight Progressive’s competitive rates and flexible coverage options, although some users mention occasional challenges with claims resolution.

Where can I find accurate Progressive car insurance reviews?

Accurate Progressive car insurance reviews are available on trusted platforms such as J.D. Power, BBB, Consumer Reports, and customer review sites like Trustpilot.

Is Progressive a good auto insurance company for most drivers?

Progressive is an excellent option for drivers seeking low-cost car insurance with driver discounts. Its affordable rates, extensive savings opportunities, and innovative tools, like the Snapshot program, reward safe driving.

What do Progressive auto insurance reviews reveal about customer satisfaction?

Progressive claim reviews highlight mixed feedback on the company’s claims handling process, while Progressive auto insurance reviews show high satisfaction with affordable rates and comprehensive coverage options.

How does Progressive Direct Auto Insurance compare to other providers?

Progressive Direct car insurance stands out for its affordability and robust online tools, making it a strong competitor to providers like GEICO and State Farm.

Are Progressive homeowners insurance reviews generally positive?

Progressive homeowners insurance reviews are generally favorable, with many praising its customizable coverage and bundling discounts, which can help answer the question, ‘Do I need multiple policies to get enough coverage?‘ Bundling policies can provide comprehensive protection at a competitive rate

What insights do Progressive insurance claims reviews provide about their process?

Progressive Insurance claims reviews often commend the ease of online filing but note dissatisfaction with the speed of claim resolution.

What is Progressive Insurance’s AM Best rating, and how does it compare?

Progressive Insurance holds a strong AM Best rating of A+, reflecting its excellent financial stability compared to competitors.

Enter your ZIP code into our free comparison tool below to find the ideal auto insurance provider for your needs.

Are Progressive life insurance reviews favorable for coverage options?

Progressive life insurance reviews are generally positive, especially for term life insurance policies that offer affordable premiums and straightforward application processes. However, it’s essential to understand what group life insurance covers if you’re considering additional coverage options.

How can I contact Progressive Motorcycle Insurance customer service?

You can contact Progressive Motorcycle Insurance customer service by calling 1-800-PROGRESSIVE or their mobile app.

Are Progressive pet insurance reviews worth considering for pet owners?

Progressive pet insurance reviews highlight affordable premiums and customizable plans, though some customers mention limited coverage for pre-existing conditions.

What do Progressive renters insurance reviews highlight about coverage?

Progressive’s renter’s insurance reviews emphasize its affordability, broad coverage options, and discounts when bundled with auto insurance. Our “Lemonade vs. Progressive Renters Insurance” will help you gain a deeper understanding.

Is Progressive Direct legit as an auto insurance provider?

Progressive Direct is a legitimate and reliable auto insurance provider that offers competitive rates and comprehensive coverage options.

What is loan lease payoff with Progressive, and how does it work?

Loan lease payoff with Progressive covers the difference between your car’s value and the amount owed on a lease or loan if the vehicle is totaled.

Does Progressive offer comprehensive golf cart insurance?

Progressive offers comprehensive golf cart insurance that covers liability, theft, collision, and custom parts and accessories. For a broader perspective, learn more about our “What Options Or Riders Are Available?

Tonya Sisler

Insurance Content Team Lead

Tonya Sisler has been a technical insurance writer for over five years. She uses her extensive insurance and finance knowledge to write informative articles that answer readers' top questions. Her mission is to provide readers with timely, accurate information that allows them to determine their insurance needs and choose the best coverage.  Tonya currently leads a team of 10 insurance copywri...

Insurance Content Team Lead

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.

Reviews
for Progressive Insurance

4.04 (13,283 reviews)
1
June 25, 2024

Jabunn1987

Progressive refuses to change

I had a deeply disappointing experience with Progressive Insurance that has left me feeling utterly let down as a customer. Without my authorization or consent, Progressive added a driver to my policy, resulting in an unexpected cost of over $300 on my part. When I reached out to Progressive to rectify this egregious error on their part, they not only failed provide a solution but also showed a complete lack of empathy towards my situation. What...
I had a deeply disappointing experience with Progressive Insurance that has left me feeling utterly let down as a customer. Without my authorization or consent, Progressive added a driver to my policy, resulting in an unexpected cost of over $300 on my part. When I reached out to Progressive to rectify this egregious error on their part, they not only failed provide a solution but also showed a complete lack of empathy towards my situation. What's even more concerning is that this is not an isolated incident. It appears that this deceptive practice of adding unauthorized drivers to policies is a recurring problem at Progressive, with numerous customers falling victim to this unjust scheme. Despite being aware of this issue, Progressive has shown a blatant disregard for customer satisfaction by prioritizing profit over the well-being of their clients. As a customer who trusted Progressive with my insurance needs, I am deeply disappointed by their unethical behavior and lack of accountability. It is disheartening to witness a company of such stature overlook the concerns of its customers and perpetuate practices that harm rather than protect them. In light of this distressing experience, I urge anyone considering Progressive Insurance to exercise caution and be vigilant of such deceptive practices that could potentially put your finances and trust at risk.
1
April 17, 2024

KLA-169

You may not get your full refund.

Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an over draft fee and a returned check fee, which they refuse to cov...
Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an over draft fee and a returned check fee, which they refuse to cover. Not because they didn't owe me the money but because they refunded it in two checks. Never do business with these people.
0.5
March 16, 2024

Bio Or

progressive insurance review

They will leave you if you need them! I can’t definitely recommend this company! Basically, one star is already too much for them.
1
January 10, 2024

fedoria7

DO NOT HONOR CLAIMS WILL DENY YOU INSTANTLY

Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO B...
Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO BEGIN THE NEW YEAR, ALSO THE CLIAMS REPRESENTIVES ARE VERY RUDE AND TWIST FACTS TO COVER THEMSELVES... DO NOT RECOMMEND PROGRESSIVE TO ANYONE!!!
1
January 14, 2023

FlyntRock78

Horrible customer service

It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace m...
It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace my vehicle. I sent him local market evidence of similar vehicles that are selling for more than double his offer. This was 3pm on a Friday. He had all the info he needed to make a phone call if he even needed to and then call me back with a real offer on my totaled vehicle so we could just settle and move forward. He simply replied that he would get back to me in a week!!! I could hear the frustration in his voice. For not accepting his low ball offer, I'm now being punished by him personally by getting put off yet another week without a vehicle. He couldn't care less about what I'm going through and it showed with his extremely poor customer service and lack of remorse over my situation which he only made worse. I only wish there was an option for zero stars because that's what Progressive really deserves.
1
November 28, 2022

Leah_p

The worst

Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert Wh...
Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert While it was stolen And i am talking about a brand new vehicle so it wasn't like it was an old car That might have mechanical issues Please don't use this insurance company It's nothing but my A headache if you actually have to use your insurance
1
July 10, 2021

RFK

Get lost Flo

Never again will I use progressive. You can’t hardly talk to anyone with any knowledge and if you try to sign up with the company on the phone they charge you extra money because you used a person.
1
May 24, 2021

Ace_1

This insurance [REDACTED WORD]

I will never go through this insurance company again they the sorry company I will never give them my money again their communication skills are off they giving you a run for your money I give their [REDACTED WORD] 0 stars whoever is [REDACTED NAME] they need to let him go making their company look bad and don’t know how to talk to anybody never give this company won’t get none of my money
1
May 18, 2021

KobuSosho

Random charge after I already paid premium in full

They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ?...
They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ? After I upload the proofs, it takes them almost a week to review but they are giving you so little time between the confirmation request and the due date for the extra premium. They shove the new charge in your face so quickly and actively with emails and multiple mails but when they reject your proofs, you are only notified by mail, which I am under the impression that they intentionally to make things slow for you to hard to get out of the extra charge. They are very nit picking about the proofs you provided also. When you called them, they say only certain information is needed but after they are sent, they will say they can't accept it, making the whole process such a hassle. Do not use them, as they will throw extra charges at you for no reason, or a made up reason in my case, since they already trapped you with the insurance that you already paid for. Either pay for the random bills or no insurance coverage for you
1
April 8, 2021

Suegoo

Worst insurance company and customer service.

My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with ...
My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with the bank. Thieves. Who goes into someone's wallet without asking?
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Progressive Auto Insurance Monthly Rates by Driving Record
Progressive Auto Insurance Monthly Rates by Driving Record