Michael Leotta
Insurance Operations Specialist
Michael earned a degree in Business Management degree with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automation & Procedures Specialist, and Process Analyst.
His primary areas of expertise are in complex insurance claim handling with a litigation focus, claims training, jurisdictional guidelines, process improvement, and data analytics. Michael has developed a keen understanding of the insurance industry, and well-rounded general business proficiency.
Featured Articles
- Who Pays for Repairs After a Car Accident During a Test Drive?
- Who pays for car damage that happens at the body shop?
- What a Car Insurance Policy Covers After an Accident
- The Complete Car Accident Checklist (Damage and Personal Injury)
- Insurance Adjusters: How They Work and How They Think