What to do if an auto repair was done without proper consent?

I had auto repair done at a repair shop. The repair shop told me it would partially be covered under warranty. I then gave then orally over the telephone gave them permission to fix my vehicle. After the vehicle was fixed they said it was not covered under warranty, and hit me for the entire bill. i would not have got this issue fixed if I would not have been told its under warranty. The repair shop returned me my vehicle but they are still expecting payment. Am I liable legally for any payment since i have my vehicle back and did not provide written consent?

Asked on March 8, 2012 under General Practice, Washington

Answers:

MD, Member, California Bar / FreeAdvice Contributing Attorney

Answered 8 years ago | Contributor

The problem is you did not inquire or ask for something in writing indicating what the issues were that needed to be remedied and what would be under warranty and what would not. You gave verbal permission and therefore, you alleviated the mechanic's office of any liability back to you for illegal repair. At this point, I would try to work out a payment plan with the auto mechanic. The mechanic was right by returning the car to you but it actually didn't have to do that and may wind up placing a lien on your car if you do not pay.


IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although AttorneyPages.com has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.