When is an Internet Service Provider Responsible for Bit Torrent Piracy?

Bit TorrentAs I've discussed in previous blogs, the Digital Millennium Copyright Act (DMCA) is one of the most important governing laws of the Internet. It protects internet service providers (ISPs), websites, etc. from liability for copyright infringement by their users — as long as the ISPs and websites follow the rules.

A recent case out of Virginia — BMG Rights Mgmt. (US) LLC, v. Cox Commc’n, Inc. — illustrates how this works.


As the court stated,

Peer-to-peer file sharing emerged in the late 1990s, most famously with Napster. In 2001, the music industry successfully enjoined Napster... but technology continued to evolve and in its place came programs like KaZaA, Morpheus, Grokster, eDonkey, and iMesh. ... A suit against Grokster and StreamCast, two peer-to-peer software distributors, reached the Supreme Court in 2005, ... and resulted in Grokster closing its doors and StreamCast being permanently enjoined.

However, online piracy has continued to grow. As the court noted,

Today, the most popular vehicle is BitTorrent, a protocol that allows individual computers, called "peers," to communicate and transfer information directly using an internet connection.

Going after individual uploaders and downloaders is obviously difficult and expensive for the owners of pirated works. Efforts to do so have often been ineffective and led to negative publicity (especially when sympathetic or seemingly innocent people were targeted).

So intellectual property rights-holders have switched their focus to those who "provide the means to infringe," including fire-sharing services, Internet auction sites (such as eBay), search engines, and credit card companies.

Cox Communications

Cox Communications is an internet service provider. It provides about 4.5 million customers in the US with a connection to the Internet.

Cox's acceptable use policy gives it the right to suspend or terminate customers who

use the Service to post, copy, transmit, or disseminate any content that infringes the patents, copyrights, trade secrets, trademark, moral rights, or proprietary rights of any party.


As I discussed in this blog, BMG, a major music publisher, sued Cox in 2014 for vicarious and contributory infringement of 1,397 musical copyrights.

A jury found that Cox was not liable for "vicarious" infringement but was liable for "contributory" infringement and awarded statutory damages of $25 million, as reported by the Hollywood Reporter.

Cox had claimed that it was protected by the DMCA's "safe harbor" and wasn't responsible for the acts of its customers.

However, Cox's response to piracy was "essentially a thirteen-strike policy," in the words of the court. Infringers got many "second chances" before a customer was even considered for termination.

As the court held,

Congress reserved its safe harbors for ISPs who hold up their end of the bargain. Unfortunately for Cox, the record was replete with evidence that foreclosed any assertion by Cox that it had reasonably implemented a repeat-infringer policy.

The lesson here is that it's not enough to "go through the motions" when it comes to the DMCA. ISPs and others have to make a credible effort to combat piracy by their users — or pay the price.

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