What should I do about finding glass in my candy bar?

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What should I do about finding glass in my candy bar?

I was eating a peanut bar and it was fine until I poured the crumbs in my hand and threw them into my mouth, when I bit down on them I felt something hard crunch between my teeth, when I spit it out it was three pieces of glass, I could not believe what I found, so I looked the company up on the internet and found a phone number, I called and spoke to a lady and told her what had happened, she asked for the expiration date and the 4 digit number which I gave her. I was told this morning that the person that I should talk to would not be in until Monday.

Asked on December 15, 2011 under Personal Injury, Maryland

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 9 years ago | Contributor

If you were not injured in some relatively significant way--such that you incurred meaningful medical costs, have suffered significant pain and disability, etc.--there's nothing to do except talk to the company and see if they will voluntarily give you any compensation. That is because the legal system only provides compensation for actual injuries or costs, not merely because someone "could" have been injured. If you did not suffer damages, there is nothing to sue for, leaving voluntary compensation your only option.

If did suffer significant injury, etc., speak with a products liability attorney about the situation, to see if you have worthwhile case.


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