What is my next step if I’m paying for repairs that were not properly made?

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What is my next step if I’m paying for repairs that were not properly made?

I bought a used vehicle last year and now it is cutting off when I break. It has done this numerous times, but the mechanics say they can’t find anything wrong with it. Finally they fixed over $1000 worth of stuff. It drove fine for 3 weeks and is now cutting off on me again when I break. I am making payments on the bill from where they fixed it. I asked them, that since it wasn’t fixed and is doing the same thing that they have charged me for, why am I responsible for paying this money? What is my next step? Do I have any such of a legal case?

Asked on August 27, 2011 Georgia

Answers:

FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 10 years ago | Contributor

You need to go back to the mechanic's shop that has been working on your vehicle without successful resolution of your braking problem and inquire about the excessive charges that you are being billed without any success in resolving the problem of the vehicle where it "cuts off" when you apply the brakes to work out some resolution of the continuing charges and no foreseeable final completion of the problem.

It makes no economic sense to keep paying to have the problem attempted to be fixed without any resolution. Most mechanic shops have a guarantee for the repairs for a certain period of time without further charges. 

You  might consider contacting your state's "Bureau of Automotive Repairs" which is in charge of overseeing the automotive mechanic's industry for further insight as to how to deal with your car situation.

Good luck.


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