urgent care center charging me a different price than they promised

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urgent care center charging me a different price than they promised

Hi,

I visited an urgent care center a month ago for a follow-up, and because it
was a follow-up within a week, they said they could give me a discount that
I can pay 70 instead of the full price, 120.

Today, I receive a statement saying that my visit should be 160 instead of
70, and I need to pay the extra 90.

Their billing office is closed today so I can’t call them. But in case they say
it was supposed to be 160, but their registration made a mistake and said
it was 70, and now I have to pay the extra 90 after the service, does it
make them fraudulent? Because I never agreed on paying 160 for the
service.

Thank you.

Asked on January 28, 2017 under Business Law, California

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 4 years ago | Contributor

Yes, what they did is legally fraud (lying about a material, or important term--and price/cost is almost always considered material--to get you to use them) and/or breach of contract (not honoring their agreement as to what to charge). That said, you do need to ask yourself if it is worth fighting for this amount of money: if you refuse to pay, they will put you into collections and may sue; and even if you win, you can spend a great deal of time, effort, and emotional energy on this. You may wish to either pay or try to settle somewhere in the middle, then simply never use them again.


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