Uber can’t resolve payment issue and won’t pay me. What can I do?

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Uber can’t resolve payment issue and won’t pay me. What can I do?

Since last week, I try to resolve a payment issue I have with Uber. They are holding back my earnings and told me they were suspicious activities on my account and that’s why they were putting a restriction on it. They also told me that it would be resolve within 72 hours that was last week on Wednesday. I called them 2 or 3 more times and no one over there seems to be in hurry that I get paid. Today, I called again and the customer service representative hung up on me because she didn’t like what I had to say. I wasn’t rude or anything. Is there anything I can do?

Asked on August 9, 2018 under Employment Labor Law, North Carolina

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 3 years ago | Contributor

If you believe that Uber owes you payment for work you did, your recourse is to sue Uber: a lawsuit is how you get money from people who owe you but will not pay. In the lawsuit you'd have to prove in court that you are entitled to the money--e.g. that you did whatever it is (presumably, driving) that you contend entitles you to payment. Uber can  in turn try to prove either that you did not do those things, or violated your agreement(s) with them, or that there is some other reason why they are legally entitled to not pay you. The court will determine who is right and who is wrong.


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