Can the travel insurance I purchased access my daughter’s health records to verify the reason we are canceling?

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Can the travel insurance I purchased access my daughter’s health records to verify the reason we are canceling?

I am trying to cancel a trip because my daughter is having surgery the same time of the trip. he travel insurance company I used is asking for me to allow them access to my daughter’s health records. She is 4 years old and I do not feel comfortable allowing access to such personal information. Are they allowed to ask this and do I have to give it to them?

Asked on May 10, 2012 under Insurance Law, North Carolina

Answers:

FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 9 years ago | Contributor

You are under no obligation to provide medical records with respect to your four (4) year old daughter to verifiy the reasons why you are cancelling the trip you are writing about. Custom and practice in the travel business is that a letter from the treating physician explaining in general why you cannot make the trip suffices.

The travel insurance company can ask for your daughter's medical records but you are under no obligation to provide such. As a parent, I would not provide my daughter's medical records to verify why the trip is being cancelled.


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