What to do if my debit card was deactivated for “security” reasons?
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What to do if my debit card was deactivated for “security” reasons?
This is a pre-paid card. They wanted me to verify a transaction but the transaction they claimed they saw I did not see when I logged into my account. When I asked for a copy of the transaction I was given the runaround. Now my card is deactivated for no reason in my opinion and i cant access any of my money. Is it possible to resort to legal action because they are holding my money hostage and cant provide me with any proof?
Asked on February 18, 2013 under Business Law, Virginia
Answers:
FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney
Answered 11 years ago | Contributor
I suggest that you contact the company that de-activated your pre-paid card and try and get the matter resolved. If the company refuses to accomodate your request, send a letter to it demanding activation by a certain date. Keep a copy of the letter for future use and need. If the due date comes and goes, small claims court seems to be your legal option.
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