If my bank gave out my personal information over a text message to someone not athorized to know anything about my account, hat should I do?

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If my bank gave out my personal information over a text message to someone not athorized to know anything about my account, hat should I do?

My bank sent my personal information thru a text message to a friend of mine. The person who did it knew we were friends and sent her the information so she could tell me. This person doesn’t have any authorization to know anything about my account.

Asked on August 22, 2012 under General Practice, Virginia

Answers:

FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 11 years ago | Contributor

The way to resolve the breach of your confidential information with your bank is to contact its manager and have a face to face meeting with him or her about your problem to make sure such does not happen again. What you have written about is really an internal issue as opposed to a legal one capable of being compensated in terms of dollars and cents.


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