What to do if a car manufactirer refused to honor the warranty on my car unless I first purchased a catalytic converter?

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What to do if a car manufactirer refused to honor the warranty on my car unless I first purchased a catalytic converter?

This was not mentioned in any of the paperwork from them. I am out $1700, is there any recourse?

Asked on January 18, 2013 under General Practice, Florida

Answers:

MD, Member, California Bar / FreeAdvice Contributing Attorney

Answered 11 years ago | Contributor

Take your concern to the state's insurance department who regulates such warranty companies and to the state's attorney general. You should also be in contact with the manufacturer's corporate department and the seller of the vehicle.  Make enough of a noise with your conversations regarding the lack of such limiting language and you should be all set.  It may take a few months but if you file the complaints properly and provide the proper documentation, then you should be all set.


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