What recourse do I have if last year my now ex-boyfriend went into my cell phone provider’s store and added a smartphone line to my account without permission?
Get Legal Help Today
Compare Quotes From Top Companies and Save
Secured with SHA-256 Encryption
What recourse do I have if last year my now ex-boyfriend went into my cell phone provider’s store and added a smartphone line to my account without permission?
They did not go through the proper channels of verifying his identification to confirm that he had authorization to make those changes or was an authorized user on the account (which of course he was not). Basically, the committed a breach of confidentiality and failed to protect my account and information.
Asked on January 30, 2015 under Business Law, Florida
Answers:
SJZ, Member, New York Bar / FreeAdvice Contributing Attorney
Answered 9 years ago | Contributor
1) If the provider tries to get you to pay for the line, you may have a good defense to liability by showing that you did not authorize it and that they did not properly verify identity.
2) If you suffer any losses or damage from this, you could certainly sue the ex-boyfriend, who acted wrongfully, and may (depending on the exact circumstances) be able to sue the provider if they were careless with confidential information. You cannot sue until you suffer some loss; the law compensates for actual losses, not potential ones.
IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although AttorneyPages.com has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.