Is it legal to pay a different co-payment for dental treatment than what you were told to pay?

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Is it legal to pay a different co-payment for dental treatment than what you were told to pay?

I went to my dentist for a special cleaning. I knew there was going to be a very small co payment. The receptionist informed me I had to pay 3. So I paid it and went on to do the procedure. When checking out they told me that I had to pay $95 because my insurance didn’t cover it. They showed me a paper I signed saying that I knew this but why didn’t they tell me this before I did the procedure? Is that legal? I couldn’t afford it and they have done this before to me.

Asked on February 12, 2019 under Business Law, North Carolina

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 2 years ago | Contributor

It is legal. You write that "they showed me a paper I signed saying I knew this." The law holds people to what they sign: you are expected--required--to read what you sign before signing and are presumed to understand and agree to what you signed. In having signed a document that youo would be liable for the cost if insurance did not pay, you contractually obligated yourself to pay this amount.


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