How can I get the dealer who sold me my car to fix it?
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How can I get the dealer who sold me my car to fix it?
I went to make a car payment a few weeks ago and was told that I either had to return the car or allow them to put a GPS system on it and I have 30 days to catch up on the payments. When they put the GPS system on the car it was later discovered that the ignition switch and the computer was damaged. That was two and a half weeks ago and since then I’ve caught up on the payments and I’m. still waiting for them to have my car fixed. What can I do about their lack of effort to correct their wrong?
Asked on February 16, 2011 under General Practice, South Carolina
Answers:
SJZ, Member, New York Bar / FreeAdvice Contributing Attorney
Answered 13 years ago | Contributor
If they damaged your car while working on it, they have to fix it (either make the fix, pay for the repair, etc.) If they do not, you can sue them to force them to do so; unfortunately, suing them is the only way to make them honor their obligation. If necessary you could sue in small claims court to lower your costs; the action would be based on their negligence in causing the damage while the car was under control. This is not a Lemon Law issue, unfortunately, and so the additional rights or protections built into that law would not apply; it is a straightforward case based upon the dealership's negligence in handling your car. Assuming you can establish that they caused the damage, you should have a good chance of winning if you take legal action. Good luck.
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