What to do if electric company shut off power and refuse to work a payment plan?

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What to do if electric company shut off power and refuse to work a payment plan?

Shut off my power 7 days ago after merging an old account from a foreclosed property with the home I’m current renting. They are demanding $2800 deposit before reinstating service. I am recently unemployed; Ii have had to get assistance through EBT. I am doing everything I can to pay my bills.

Asked on October 4, 2011 under Bankruptcy Law, Florida

Answers:

FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 12 years ago | Contributor

If there seems to be some error for the shutting off of your power, you need to go down to the utility company and speak face to face with the manager in order to resolve the situation through a written monthly payment plan.

However, if you owe an outstanding balance and cannot pay it off on your own, you might want to try and get a loan from some person you know to get it turned back on. The reason is that the utility company is not required to turn power back on to a delinquent customer. In the meantime, you might have to get by with a generator or candles for light/electricity.


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