Can we get out of a contract with a property management company without paying fees due to really bad customer service?
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Can we get out of a contract with a property management company without paying fees due to really bad customer service?
Asked on September 26, 2012 under Real Estate Law, Pennsylvania
Answers:
SJZ, Member, New York Bar / FreeAdvice Contributing Attorney
Answered 11 years ago | Contributor
Possibly--it depends on exactly *how* bad the customer service is and also how continuing or recurring the problem is. Sufficiently bad customer service, especially if it's a continuing problem which is not cured (corrected) by the property management company after you have provided notice of the problem and a chance to fix it, can constitute a material (or important) breach of contract and therefore grounds to terminate the contract early without penalty. You should bring a copy of the contract (since the precise contractual language is a critical factor) to an attorney who can review it and also the situation in detail with you; good luck.
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