Can my employer monitor interpersonal phone calls between employees?

UPDATED: Dec 9, 2011

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Can my employer monitor interpersonal phone calls between employees?

They may monitor employee to client calls for quality control purpose and it may have to be stated first thing in the call. However, my understanding is that anytime a call is noticed not business related or personal they must hang up immediately. Is this correct? I live in PA.

Asked on December 9, 2011 under Employment Labor Law, Pennsylvania


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 11 years ago | Contributor

You are incorrect. An employer has the right to listen in on ALL telephone calls made over  company phones, subject to having to provide warning or notice that they may do this. They are not required to hang up if it turns out to be a personal call. Don't use the work phone for personal calls--that's what cell phones are for. And don't send personal emails using a company computer or their internet access--they can monitor that, too.

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.

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