Can I get my insurance company or get the hospital to eat the cost if the hospital never submitted the claim to insurance?

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Can I get my insurance company or get the hospital to eat the cost if the hospital never submitted the claim to insurance?

The date of service was over 2 years ago and the bill was sold to collections. hospital says they never had my insurance info. I provided them with my insurance information on the very day of my son’s treatment via phone. They state all bills were sent to his father’s address, not his or mine so we never received anything, nor did we receive anything from collections. I am the the insurance provider for my son. This mess was learned when my son recently tried to acquire a student loan and was denied.

Asked on January 23, 2014 under Business Law, Florida

Answers:

MD, Member, California Bar / FreeAdvice Contributing Attorney

Answered 7 years ago | Contributor

At this point, you need to file a consumer complaint with your state attorney general and state medical board. You may need to hire an attorney to get this all sorted out. Your insurance would not be responsible as it never received the claim. So you may need to get a lawyer to at least represent you briefly with initial communications with hospital counsel or billing.  Ensure all of your credit is repaired and include damages for your son being denied a student loan.


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