CanI get money back for a computer that isn’t working even after the warranty is up if the problem started before it expired?
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CanI get money back for a computer that isn’t working even after the warranty is up if the problem started before it expired?
Asked on January 5, 2012 under General Practice, Wisconsin
Answers:
FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
Most likely you will not be able to get your computer repaired for free or a partial refund since the problem with it arose before the warranty was up but you apparently did not advise the seller, distributor and/or its manufacture of the problem.
Had you done so, you might have been able to get the problem repaired for free or possibly a new computer. It is important in such a situation to give written notice under the warranty of the problem. You could possibly write and advise the company about the problem and see what happens. However, I would not be too optimistic that you will receive a favorable response to your request.
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