Can I bring a case against a company for making a false claim about it’s product?

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Can I bring a case against a company for making a false claim about it’s product?

A manufacturer’s shampoo says on it’s bottle that it is as gentle as water on the eyes. However, it burned my eyes to no end. There is no warning label saying it might burn if in contact with eyes. This is a false claim.

Asked on November 18, 2016 under Personal Injury, Texas

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 4 years ago | Contributor

IF you suffered some significant injury to your eyes, including costly medical care and/or some long-lasting or permanent loss of vision or other life impairment (and had medical evidence to prove that), you could possibly sue for a defective product and/or false advertising claims. But a lawsuit only provides compensation for actual, provable injuries or losses, in an amount equivalent to the injury or loss. If you are merely suffering discomfort, there is no compensation to which you'd be entitled.


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