Why is my claim with the other party taking so long to process when the other party is obviously was a fault?

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Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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UPDATED: Jan 16, 2012

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Insurance Question from Garland, TX

Asked on 01/16/2012

Why is my claim with the other party taking so long to process when the other party is obviously was a fault? I gave them all the pictures of accident; intersection of the accident, the damages of both vehicles, and the diagram of the accident.I was leaving the parking lot (I did not have stop sign) and other party stopping at 2-way stop (she was perpendicular to my car) and slams into my front, passenger side. She then starts crying hysterically and then throws a tantrum when her dad arrives.

Answer given on January 18, 2012

You didn’t say when the accident took place. Call the insurance adjuster and simply ask if there is something else they need from you to determine liability as you would like to move forward with getting your car fixed.  You didn’t mention if your car was not driveable.  If not, you need a rental car.  You can call and ask when and where you should pick up your rental car.  This should at least open the door to talk about if they have determine liability in this claim. 

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