West Virginia Insurance Department

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The mission of the Insurance Department is to provide assistance to West Virginia citizens who have questions or problems involving insurance. The Insurance Department is the consumer assistance and investigative arm of the West Virginia Insurance Commission and is available to answer your questions and work to resolve your insurance problems.

PO Box 50540
Attn: Consumer Service Division
Charleston, WV 25305-0540

Phone: 888-879-9842

Website: http://www.wvinsurance.gov/

Do you want to complain to the state insurance department?
The Consumer Services Division is the investigative arm of the West Virginia Insurance Department and attempts to ensure fair and equitable dealings between insurers, agents, and policyholders regarding all insurance transactions. This division receives all complaints against agents or insurers. CLICK HERE

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