two insurance companies billing me monthly even tho my husband canceled the prior policy
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UPDATED: Feb 29, 2012
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Insurance Question from Rochester, MI
Asked on 02/29/2012
two insurance companies billing me monthly even tho my husband canceled the prior policy my husband can't get the prior company to stop billing him - even though he has called them several times and they say they canceled it he just got another bill - this company is taking automatic payments out of his bank account - so he has paid the new company for 6 months and his prior company keeps billing him - how to get them to stop and refund the money that took. ?
Answer given on March 03, 2012
If you have notified the old insurance company to cancel your policy and they continue to bill you, you need to take action to stop this. The first thing you should do is tell your bank not to allow the payments to be withdrawn from your account. Then you should get a copy of your new insurance policy and send it to your old agent or insurance company showing the date of the replacement insurance. If possible, fax this information to the appropriate party and ask them to acknowledge, in writing, that they have received it. Then work on getting any money returned from the insurance company based on the information you have provided.When you call the insurance company, get a name of someone that you speak to, so you can document the conversation. Also, ask for a supervisor to see if they can resolve this issue quickly.
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