The Insurance Company Selected A Specific Body Shop To Repair My Car But I Prefer Another. What Are My Rights?
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UPDATED: Jul 16, 2021
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You’ll probably lose this one. You are entitled to have your car restored as nearly as possible to its pre-wreck condition, but your insurance company can direct you to a shop it feels does good work and is cost efficient. You can ask them to use your mechanic. If it is important enough to you, you can even offer to pay the difference in price. Ultimately, you are at the mercy of the insurer. You will have a better chance convincing them if your shop of choice is not owned by a relative.