Kaiser Foundation Health Plan
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Written by
Jeffrey Johnson
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UPDATED: Aug 20, 2020
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- Kaiser Foundation Kaiser Foundation Health Custo
- Kaiser Foundation Health Custo
- Kaiser Foundation Health Custo
- Kaiser Foundation Health Custo
- Kaiser Foundation Health Custo
- Kaiser Foundation Health Custo
Company Overview:
Company History: Founded in 1945 by Henry J. Kaiser and Sidney Garfield, the company originated as a 12-bed hospital in the Mojave desert. Modern Kaiser Permanente was born in 1952 when the name of the established Health Plan and Hospitals were changed from Permanente to Kaiser and the medical group chose to keep the Permanente name. Today, it is a nonprofit public-benefit corporation with contracts for individuals and groups to arrange comprehensive medical and hospital services and operates full-service hospitals nationwide. The three entities which make up Kaiser Permanente include: the Kaiser Foundation Health Plan, Kaiser Foundation Hospitals, and the Permanente Medical Groups. Kaiser Permanente remains a working partnership between two organizations: the Permanente Medical Groups and the not-for-profit Kaiser Foundation Health Plan and Hospitals. Now Kaiser Health Plan Inc serves over 9.3 million people and offers both hospital and physician care. In 2013, Kaiser had 38 hospitals, 618 medical offices, 17,425 physicians, 48,285 nurses, and 174,415 employees.
Principle Sales Methods: Internet, Independent agents
Health Business: Kaiser is an integrated health delivery system, providing and coordinating every care for their members including: pharmacy services, screening diagnostics, hospital and medical services, emergency care, preventive care, well-baby and prenatal care, immunizations, and emergency care.
whatever the drug is that you need, it won’t be on the formulary, but they do happed to stock it at an inflated price that you have to pay half of. I pay over $5000 a year for the same drugs I i got from my old ins company for a $15 copay.
The runaround you get when you are trying to get an “outside” referral is unbelievable.
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when living in Anaheim, Ca. my late husband carried Kaiser for he and his late wife…he swore by Kaiser and attributed them with keeping her alive with quality time while fighting a losing battle with cancer. I have read many complaints on most health plans but till you have Personal Care of Illinois you do not know what bad coverage is…try them denying oxygen and AARP’s supplemental is worthless
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Kaiser has THE WORST mental health care system I have ever encountered. I was put on two different psychiatric medications which don’t react well. I unfortunately found that out after I had multiple seizures thanks to the drugs.
Trying to get any regular therapy is nearly impossible. The best frequency of appointments for therapy is about one session every month and a half which is not acceptable for most longterm needs.
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I’ve had good luck w/ Kaiser. I’ve had a few health issues over the years and gotten great treatment. Read the negative stuff though and all I can say is “bummer!” and empathize. Like I said, I’ve had good luck so far.
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Kaiser is big and I it was as if there was an assembly-line feel to it (as described by another reviewer). Then again, it’s been my experience that ALL insurance companies and medical providers are like that. Taking the good with the bad, I’d have to say my entire family’s experience with Kaiser is a wash. They didn’t kill anyone outright (though inattentiveness and ignorance caused my father’s strokes and my mother suffered for years with gallstones) which I suppose is a good thing, right?
Having said that, I knew what to expect with Kaiser and would gladly switch back – it’s a MUCH better choice than HealthNet (or as I call it, HealthNot)!
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I have had Kaiser for decades. I have never had a problem obtaining treatment or getting appointments. Even when I worked for Blue Shield of California, I kept my Kaiser coverage. I would never switch.
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Good and Bad experiences from Kaiser, (1) I had the HMO plan and I always had to see a family doctor before they referred me to a specialist. Usually the family doctors are newbie’s that just graduated from medical school or just finished their internship. (2) Their HMO have fair premiums for FULL coverage. You get what you paid for especially in HMO plans compared to other HMO ‘s.
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Kaiser is horrible
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They tend to provide the minimum of care for non critical issues, but you also have a minimum of paperwork and unforeseen expenses.
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Orange County, California has amazing physician and hospital care. I have also spent many years in Los Angeles, San Diego and Santa Clara counties. Los Angeles and San Diego counties was very poor care. Santa Clara county I found acceptable.
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fairly spendy, but excellent coverages
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Kaiser obsesses about good health (which is a GOOD thing). They make sure that I have every test needed to maintain my health and when I get lazy and try to dodge them, they call. When I have a minor health problem, my doctor schedules me for additional testing immediately (sometimes it gets on my nerves). I LOVE KAISER
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The Kaiser premiums are low but the co-pays drive you to bankruptcy. You CANNOT get a speedy appointment, even for a severe problem (e.g., incarcerated hernia, was told could not be seen by a surgeon for 9 weeks! Go to emergency room if it is a problem). Poor follow up. It is awful coverage. It used to be good but is not now. Money grabbing crooks.
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Providers range from good, to mediocre to rude, arrogant, unwilling to answer questions.
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Kaiser SF staff goes out of their way to be rude and brusque.
Most other locations are kind and caring.
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Kaiser repeatedly removed the doctors I choose as primary provider. The HMO doctors were quick to diagnose and prescribe meds without necessary tests. They can eyeball you and tell exactly what medical condition you have!!!!! They actuallly were verbally abusive when too many questions are asked.
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I loved loved loved having Kaiser. I would recommend them to everyone Im so sorry that my new job doesnt offer KP as an insurance option.
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Very convenient to us since we live 2 miles from the center. Easy to get appointments with primary care doctor who is very good. Referrals a little harder to get. Eye care is good and prescription fairly priced and easy to get at pharmacy or by mail.
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Please State of Georgia give us back our Kaiser Permanente option for government employees I miss the convenience of a full medical center ten minutes from our home. The usually painless referrals to specialists.
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You know what better to never get any kinda bill. You pay your co pays and that’s it . I’ve had operations and life and death experiences. I had nothing but the best of care . I will never leave kaiser care.
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out of service mental health refuses to pay and when they do eventually pay they want the money back later.
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Never filed a claim with this company, but I was on the phone with them each month trying to get my bill straightened out. I canceled the policy and they still billed me, even after I had deauthorized my payment method and after they had acknowledged that they had received the cancellation request. Terrible customer service, terrible self-service on their website, terrible billing practices. Avoid KP at all costs.
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Kaiser is only good if you are healthy and don’t need serious medical care
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Kaiser mental health really sucks in west covina california. I am disabled and now there refusing to treat me. Kaiser only wants your money they don’t care for their patients there liars. Honest to god they unbelievable
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Kaiser Permanente has been a great HMO for me. I had Kaiser when I was in California, Virginia, Maryland, Washington, and Oregon. It is a top-quality HMO. The doctors are all top-notch, they have excellent facilities, their website always works, and if there are any problems they are addressed immediately. I have tried other HMO plans and nothing compares to Kaiser Permanente.
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kaiser expects its customers to administer and manage their membership services. You have to argue with incompetent assistants who do not care about your health. I have been hung up on by Kaiser because they do not know what to do about their own broken software, their workflows that lead you to a dead end. Over and over I spent hours on the phone navigating to understand what it will cost, out of pocket, deductibles for specific services. When you ask for information about what something will cost, kaiser sends you in a circle telling you to call a different department. Then you arrive at SALES who sends you back to where you started. You think you arrive with someone helpful who provides sound guidance, to find out it was all an experiment and you are back to square one again. Cannot get medical records, cannot find recorded imaging. It is an absolute mess.
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Up to 2019 Kaiser I was pleased with the paying of claims and coverage. But this year 2020 I experience a HUGE change in the coverage of the insurance They had been paying my quarterly eye specialist office visits minus the deductable for years But this year 2020 they without any change in the policy refuced to pay any off it Saying it was missed coded and then after a recode the same as always didnot pay Also they took away paying for any glasses this year also 150 It is now a no pay anything insunace company unless you have a major health problem and pay the huge deductable first At this point my trust in the even paying anything in a majoe problem is zero
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