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UPDATED: Feb 1, 2012
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Insurance Question from NULL, NULL
Asked on 02/01/2012
insurance excess My scooter was stolen 4 months ago for which i made a claim to my insurance, we agreed a settlement of £1200 but they only sent me a cheque for £500. When i queried this amount they claimed i had a £700 pound excess on my policy, when i told them this was not agreed to and not shown on my original insurance documents (they sent me new documents 2 months after my claim inwhich the excess is detailed) they told me i had sent them my original documents but i had not i had sent copies only so held on to the documents. What can i do they are saying i must have agreed to the excess which i did not
Answer given on February 01, 2012
Unfortunately, this question does not sound like it involves American insurance. I can’t speak regarding insurance in another country.
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