In New Mexico, how long does an insurance adjuster has to perform an investigation and settle a claim with the other party on a car accident?
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UPDATED: Jan 12, 2011
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Insurance Question from Dallas, TX
Asked on 01/12/2011
In New Mexico, how long does an insurance adjuster has to perform an investigation and settle a claim with the other party on a car accident? No personal injuries, only moderate damage to vehicle.
Answer given on January 14, 2011
Each state has their own requirements for claims settlement. However, if there is a question of who is at fault, an investigation can take longer.
If you have collision insurance, you can go to your own insurance company and have them pay for the damages, less your deductible, and they will then subrogate against the other insurance company for the damages. If they are successful, you would get your deductible refunded.
If you don’t have collision insurance, you need to stay in contact with the other adjuster calling repeatedly until you get some resolution. You may have some information that will help the adjuster settle this. You can ask for a supervisor if you are not getting anywhere with the adjuster.
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