Illinois Division of Insurance

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The Illinois Department of Insurance’s mission is to protect consumers by providing assistance and information, by efficiently regulating the insurance industry’s market behavior and financial solvency, and by fostering a competitive insurance marketplace.

320 W. Washington Street
Springfield, IL 62767-0001

Phone: 217-782-4515

Email: [email protected]

Fax: 217-782-5020

Chicago Office:
James R. Thompson Center
100 W. Randolph St., Suite 9-301
Chicago, IL   60601-3395

Phone: 312-814-2420
Fax: 312-814-5416


Do you want to complain to the state insurance department?
The Consumer Services Division is the investigative arm of the Illinois Division of Insurance and attempts to ensure fair and equitable dealings between insurers, agents, and policyholders regarding all insurance transactions. This division receives all complaints against agents or insurers. CLICK HERE

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