I Had A Wreck And The Insurance Company Wants To Repair My Car With Non-Factory, Generic Parts. I Want Factory Parts. Can They Do This?
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UPDATED: Jul 16, 2021
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They are required to return the car to an equivalent of its pre-wreck condition. They will undoubtedly argue that the generic parts will do that in a cost-effective manner. If you can show that the generic parts are inferior to the factory-made parts, you should prevail. But this is a hotly contended issue. A number of consumer groups have pending lawsuits against insurers complaining that the generic, or after-market, parts are inherently inferior. The issue has yet to be resolved.