I am having issues with my car after being in an accident. It’s not fixed properly.

If your insurance company agreed to fix your car, then the repairs must be complete and to your satisfaction. You should contact your adjuster if you are having issues with your car after being in an accident. Tell them the repair shop is unable to fix the car and ask for permission to take it to another shop. Keep reading below to see what to do when your car isn’t fixed properly and you’re having issues with your vehicle after being in an auto accident.

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Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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UPDATED: Dec 19, 2020

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Insurance Question from Hazle Township, PA

Asked on 05/25/2012

I am having issues with my car after being in an accident. It’s not fixed properly. My car was in an accident. The insurance company decided to fix the vehicle. They told me to have it fixed. Its been 6 weeks. i just got the car back today. And it not fixed properly. The body damge is fixed, but mechanically its not correct. I have alot of lights on my dash, telling me that there is issues.The body shop cant figure them out?? The body shop has been paid, but I am not happy with the current issues from the accident? What are my options? Can i take it to the dealership? Will the damages be covered? Prior to the accident, everything was fine. Now, its a different story.

Answer given on May 26, 2012

If your insurance company agreed to fix your car, then the repairs must be complete and to your satisfaction. If the repair shop was referred to you by the insurance company, or if they are an “approved shop” for your company there should also be some sort of warranty or guarantee of the repairs.You should contact your adjuster and explain the problems with the car. Also tell them the repair shop is unable to fix the car and ask for permission to take it to another shop. Again, if there is an approved shop other than the one you used, you will probably be sent to them since the dealership will often charge a much higher repair rate than other shops. However, if there is no shop that can fix the car, you may be sent to the dealership. The adjuster should be willing to work with you on this since it is obvious the car is not properly repaired at this time.


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