how can I get justice for my insured vehicle which was stolen and burned and Progressive refuses to pay?
Free Insurance Quote Comparison
Secured with SHA-256 Encryption
UPDATED: Jul 11, 2011
It’s all about you. We want to help you make the right legal decisions.
We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.
Insurance Question from Saint Louis, MO
Asked on 07/11/2011
how can I get justice for my insured vehicle which was stolen and burned and Progressive refuses to pay? My car was stolen and burned beyond recognition. Progressive requested my bank statements, taxes, phone records, and an exam under oath. After providing this info, they still refused to compensate although my premiums were always on time and insurance paymnts were up to date. I had no money for an attorney therefore they have denied my claim. I have been on public transportation and been depressed totally. I need help and the best way to fight this. I am suffering all the way around while Progressive clears $14.1 Billion yearly. Please help.
Answer given on July 26, 2011
It seems odd that Progressive is not willing to pay for the loss of your car due to theft and fire. You need to be sure you have done everything they have asked of you, including filing a police report and assist the company as requested. You should contact your agent to see if they can help you determine the problem with Progressive. If you don’t have an agent, you should ask to speak to a supervisor in the claims department and ask them to explain why they are denying coverage. I don’t want to speculate on what they are thinking, so a conversation should help you. If they still refuse to pay the claim, and will not explain why, you should contact the Dept of Insurance in your state. They will investigate the situation and may be able to help you resolve this issue. They do not charge you to do this, so it will not cost you anything.
IMPORTANT NOTICE: These answers are for general information purposes only and are provided by the person answering and FreeAdvice.com AS IS. It has not necessarily been reviewed by the management staff of FreeAdvice.com nor is it binding any insurance agent, broker, or other insurance professional or any attorney or insurance company. Insurance laws, regulations and practices vary from state to state and insurance policies and practices differ from company to company, by type of policy, by state and locality and by type of insurance. Tiny variations in the facts, policy language or a detail not set forth in a question often can change the outcome or a professional's conclusion. Although FreeAdvice.com has confirmed that the answer(s) was/were provided for the account of an experienced insurance professional, that professional may not be licensed in the state referred to in the question, and may not be experienced or up to date in the subject area. Unlike the answers provided here, upon which you should NOT rely, for personal advice you can rely upon we suggest you consult a licensed insurance professional in your area or retain a licensed attorney listed on AttorneyPages.com to represent you.