Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

Full Bio →

Written by

UPDATED: Jan 24, 2013

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.

Insurance Question from Pullman, WA

Asked on 01/24/2013

If a claim is filed with an insurance company for vehicle damge, should they wait for the insur co to repair it, or fix it themself & be reimbursed? If a claim is filed with an insurance company for vehicle damge, should they wait for the insurance company to repair it, or fix it themself & be reimbursed?

Answer given on January 26, 2013

If you are involved in an auto accident then the insurance company will have an adjuster contact you to arrange an inspection and estimate for the repairs. The insurance company does not actually repair the car, they simply pay for the repairs. After the figure is agreed upon, you can take the car to any repair facility. Have the repair place work with the adjuster for the payment of the repairs. Once that is confirmed then the repairs can begin. Presuming that you have a deductible, you will be responsible for that amount. You will pay it directly to your repair place. The repair place will get the balance from the insurance company. Make sure the place you have chosen agrees with the figures from the insurance company before work begins. That will prevent any surprises at the end of the process.


IMPORTANT NOTICE: These answers are for general information purposes only and are provided by the person answering and FreeAdvice.com AS IS. It has not necessarily been reviewed by the management staff of FreeAdvice.com nor is it binding any insurance agent, broker, or other insurance professional or any attorney or insurance company. Insurance laws, regulations and practices vary from state to state and insurance policies and practices differ from company to company, by type of policy, by state and locality and by type of insurance. Tiny variations in the facts, policy language or a detail not set forth in a question often can change the outcome or a professional's conclusion. Although FreeAdvice.com has confirmed that the answer(s) was/were provided for the account of an experienced insurance professional, that professional may not be licensed in the state referred to in the question, and may not be experienced or up to date in the subject area. Unlike the answers provided here, upon which you should NOT rely, for personal advice you can rely upon we suggest you consult a licensed insurance professional in your area or retain a licensed attorney listed on AttorneyPages.com to represent you.