Daughter had a accident. The other person was at fault. His insurance co is trying to take rental car and her car is not done. Can they do that?
Free Insurance Quote Comparison
Secured with SHA-256 Encryption
UPDATED: Nov 16, 2013
It’s all about you. We want to help you make the right legal decisions.
We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.
Insurance Question from Lawton, TN
Asked on 11/16/2013
Daughter had a accident. The other person was at fault. His insurance co is trying to take rental car and her car is not done. Can they do that? After the Adjuster did his paper work they said it should take 4 day to fix the car. We told them what autoshop we picked and them said O.K. They mailed us a check and setup a reantal car. Long story short the car has been in shop for 8 working days (10 total)and they wouldnt pay for reatal any longer. I said i have no control on the autoshop but need a car since mine is not done. They said it didnt matter. Rental car company just called and said we owed a day since car was not returned yesterday. Can they leave us with out a car when done nothing wrong.
Answer given on November 17, 2013
If you are in an auto accident and the other insurance company accepts responsibility, they are responsible to pay for your repairs and provide a rental car. However, if the body shop advised repairs would take for days and they are now into 8 days, the insurance company can refuse to pay for the additional time for the repairs. You need to talk to the body shop and see why the delay. If it is for parts that have not been delivered, then they should talk to the insurance company to get you additional days for the repairs. If it is a body shop issue – lack of manpower or similar issues, that is not the problem of the insurance company and they will probably deny the additional time.You should talk to the body shop about paying for the additional time for the rental car if it is their problem for the delays. They did give you a timeframe for the repairs and have not kept their part of the bargain. While none of this is your fault, the insurance company is also blameless for the delays by the body shop.
IMPORTANT NOTICE: These answers are for general information purposes only and are provided by the person answering and FreeAdvice.com AS IS. It has not necessarily been reviewed by the management staff of FreeAdvice.com nor is it binding any insurance agent, broker, or other insurance professional or any attorney or insurance company. Insurance laws, regulations and practices vary from state to state and insurance policies and practices differ from company to company, by type of policy, by state and locality and by type of insurance. Tiny variations in the facts, policy language or a detail not set forth in a question often can change the outcome or a professional's conclusion. Although FreeAdvice.com has confirmed that the answer(s) was/were provided for the account of an experienced insurance professional, that professional may not be licensed in the state referred to in the question, and may not be experienced or up to date in the subject area. Unlike the answers provided here, upon which you should NOT rely, for personal advice you can rely upon we suggest you consult a licensed insurance professional in your area or retain a licensed attorney listed on AttorneyPages.com to represent you.