Massachusetts Division of Insurance
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The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products. Protection of consumer interests is of prime importance to the Division and is safeguarded by providing accurate and unbiased information so consumers may make informed decisions and by intervening on behalf of consumers who believe they have been victimized by unfair business practices.
One South Station
Boston, MA 02110-2208
Consumer Hotline: (617) 521-7794
Do you want to complain to the state insurance department?
The Consumer Services Division is the investigative arm of the Massachusetts Division of Insurance and attempts to ensure fair and equitable dealings between insurers, agents, and policyholders regarding all insurance transactions. This division receives all complaints against agents or insurers. CLICK HERE