Complaint 5 of 5 in “Hail Damage”
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- Insurance Carrier: Usaa
- State: FL
Had wind problem during storm. They sent adjuster; adjuster said pay. They called another adjuster who said no installation problems. Called another adjuster, said don’t pay. That is the one the insurance carrier went with.
Insurance Expert Answer:
Unlike most of the companies we hear complaints about, USAA has a reputation for being a terrific company. We suggest a few things: 1. Write a polite letter to the VP for Claims at USAA, to substantiate the cause of the damage setting forth the facts; attach any letter you got from the adjuster and include one or two photos. 2. Consult a public adjuster.