• Insurance Carrier: State Farm
  • State: GA

Consumer Complaint:

Houses all around me are getting new roofs. State farm told me my roof does not. The nearest houses near me are right in back and next to me just had new roofing put on. I do not understand.

Insurance Expert Answer:

We've seen a lot of what seem to be improper hail claim denials from State Farm, although it is always a question of fact. If all other carriers say there is a need for a new roof, absent unusual circumstances, yours would need a new one too. We suggest that you retain a public adjuster to assist you in the claim, as when it comes to issues of fact, an experienced adjuster on your side (not just the insurance company's) can be very helpful and avoid the need for litigation.