• Insurance Carrier: AAA Michigan
  • State: MI

Consumer Complaint:

Insurance company said my house is not my home. I sent mortgage statements and they still have me under investigation. It has been four months; no answer.

Insurance Expert Answer:

They probably are doing a fraud investigation. If the insured property is not your principal residence, and you claimed it was when applying for coverage, the company may claim the policy is invalid as they would not have insured you at the same rate if it was a rental property, or occupied only part-time. On the other hand, the company may be acting in bad faith by improperly trying to weasel out of the claim. I have no idea of what the facts are, but it’s time to get some professional advice. See a local lawyer to get some advice. Check out www.AttorneyPages.com and contact the Michigan Insurance Department.