• Insurance Carrier: Mercury Insurance
  • State: CA

Consumer Complaint:

I’m a single mother/full time student and my baby and I were hit by a cement truck from behind in a construction zone. I hit the car in front of me damaging their car. My car was totaled, and the insurance company refuses to pay up. My baby suffered head trauma, with doctor’s notes to prove it. I too have doctor’s visits proving injuries.

They offered me about $1700, but my life will not be back on track without at least $5000. This has altered my life tremendously, with economic times the way they are, I need advice and help. This insurance group is unwilling to negotiate, and I feel that that is a fair price to pay for what has happened to my baby and I.

Insurance Expert Answer:

This is a matter for an insurance law firm.