What should I do about my current cellular service provider?

A cellular service provider that I recently contracted with claims that I owe $400 from 8 years ago. I recieved a call in regards to this a full 24 hours after I had been set up with service. At the time of signing my new contract, this had not been mentioned. I am currently awaiting a formal statement of charges they claim I owe from the previous contract (I was once on a plan with them but never recieved anything to this effect). Since there has been nothing to suggest I owe a bill in the amount of $400 and nothing has even been reported on my credit report in the 8 years in question, how should I handle this situation? Should I simply turn in my equipment within the allotted period to terminate without penalty and walk away? As of yet they have yet to produce a statement of charges.

Asked on May 23, 2012 under Bankruptcy Law, Kentucky

Answers:

Kevin Bessant / Law Office of Kevin Bessant & Associates

Answered 8 years ago | Contributor

Until your service provider provides you with a detailed billing showing that the debt is indeed yours, you are not required to pay if you challenge the validity of the debt. After 8 years, you should have received either a bill, collection notice, judgment, or filing on your credit report informing you of this debt. 


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