What are our rights if we shipped packages back to a sender because we weren’t satisfied with the product?

We told them we would not pay shipping. They sent us labels, we sent the product back. They refunded us an amount, less $410 and stated that we agreed to pay shipping.

Asked on June 13, 2014 under Business Law, Virginia


Maury Beaulier / MinnesotaLawyers.com

Answered 6 years ago | Contributor

It is impossible to answer unless more is known about the offer and acceptance that was made before the product was shipped. The terms of the agreement would determine who agreed to pay for shipping. 

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