What to do if we are a startup and payed $12,000 to a PR firm that did practically nothing?

All we got is one article on a .com site and a press release with our CEO”S name misspelled. Can we get out money back as they haven’t delivered and have greatly impacted our launch? Any advice on how to proceed?

Asked on March 19, 2014 under Business Law, California


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 6 years ago | Contributor

If they will not voluntarily return your money, you could try suing them: given how much is at stake, you would have to sue in regular district or county court, not small claims court, and should retain an attorney to help you. If they did not provide what they agreed to in the contract(s), then you could sue them based on breach of contract; and/or if they lied about what they could or would do, you could sue them based on fraud.

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